Evri introduces recommendation widget

Evri content recommendation widget is a good example of how to implement linking out cleverly. They need some improvements but the concept is a winner! (and should be implemented in STM world)

Bringing the Fun and Users to Customer Service: GetSatisfaction

GetSatisfaction "is a new way for customers and organizations to work together to get answers, solve problems, and create new and better products & services."
It would be very nice if this solution can be integrated into subscription based products too.